*DPD Next Day Service is 99% Guaranteed. Factors such as weather disruption and operational challenges may affect on time delivery. You will be updated by DPD of any exceptions via email or text.

Our Delivery Partners are DPD, Royal Mail & EVRI

Northern Ireland, Channel Islands, Scottish Islands & Highlands Charges

Unfortunately, our courier (DPD) does not class certain areas of Scottish Highlands, Scottish Islands and Channel Islands as Mainland UK therefore they do NOT qualify for the Free UK Mainland Delivery offer.

Excluded Scottish Highlands Postcodes

FK17-99, IV1-28, IV33-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41, PH49-50 and all IV postcodes.

Excluded Scottish Islands Postcodes

HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3.

About DPD Pickup

What is DPD Pickup?

DPD Pickup offers you a more convenient and secure way to receive your order. DPD Pickup allows you to collect your order at a convenient time for you, from a nearby location, such as Sainsbury’s, Co-Op or the Post Office.

There are thousands of pickup locations for you to choose from.

Your order is securely stored for 7 days until you are ready to collect it.

Not only that, DPD Pickup reduces carbon emissions by over 85% compared to home delivery. By choosing DPD Pickup, you’re choosing the sustainable delivery option.

How does it work?

At checkout, just select the DPD Pickup option and choose a nearby DPD Pickup Point from thousands nationwide.

You will receive a notification email from DPD when your order is ready to be collected.

The opening hours of the DPD Pickup Point will be displayed at the time of selection and in your pickup email.

DPD Pickup Points are open long hours and will store your package securely until you are ready to collect it.

How do I know when my order is ready to pick up?

You will be notified via an email from DPD when your package is available to pick up.

How long do I have to pick up my order?

You can pick up your order within 7 days of it arriving at the DPD Pickup Point.

What happens if the order is not picked up?

If the order is not picked up after 7 days it will be returned to the retailer on the 8th day.

What do I need to do to pick up my order?

You will need to bring the DPD Pickup Pass, sent by DPD via email, with you when you collect your order.

Why is DPD Pickup more sustainable?

When you choose to pick up from a DPD Pickup location it's better for the environment than home delivery because DPD can consolidate deliveries rather than driving door to door.

By delivering multiple packages to one place, DPD drivers cover fewer miles than driving from one home to the next.

This results in fewer trucks on our roads and a reduction in carbon emissions by 85%, making DPD Pickup the sustainable choice.

European Delivery Rates

Due to Brexit, the cost of returns from Europe is met solely by the customer.

Refunds & Returns

Quality is at the top of the list here and we're confident that you'll absolutely love our products. If you do have any issue with our items, please fill in our Returns Form.

If you are not satisfied with the product you have purchased, you can send it back to us in the original packaging within 14 days and a refund will be processed minus the delivery cost.

Returned parcels without any particular fault are returned at your own cost.

If there is an issue or fault with the composition of the product, please send it back to us or contact us for a return label and we will issue a full refund.

If you have any further questions regarding refunds and returns, please contact our customer service team on 01204 653023.

When returning any item(s) back to us, they are under your responsibility until we receive them. We advise you to use a tracked courier service to ensure that your item does not get lost.

Please ensure that returning items are well packed to prevent any damages.

Absolute HT Ltd holds no liability for any damages or defects to goods caused by circumstances beyond its reasonable control.

All returned items will be inspected upon arrival and if an item has been damaged, used or washed, no refund will be made.

*If you are returning item(s) due to a manufacturing fault, we will cover the cost of return. If the item does not have a manufacturing fault, you will be liable for the return cost.

Absolute Home Textiles have no liability for delays in delivery or damage caused by events beyond reasonable control, including transport network delays, strikes and adverse weather conditions.